Privacy Policy
At Trident Primary Care & Wellness Clinic, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website or use our services. We are committed to maintaining the confidentiality and security of your health information in accordance with applicable laws and regulations, including HIPAA (Health Insurance Portability and Accountability Act).
Website: https://tridentprimarycare.com
1. Information We Collect
We may collect the following types of personal and health-related information:
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Full name
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Email address
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Phone number
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Date of birth
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Insurance provider and policy details
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Medical history and health concerns
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Appointment details and preferences
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IP address and browsing behavior (via cookies and analytics tools)
This information may be collected through forms on our website, appointment scheduling systems, patient portals, or automated tracking technologies such as cookies and Facebook Pixel.
2. How We Use Your Information
We use the information we collect to:
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Schedule and confirm appointments
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Provide personalized care and follow-up
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Communicate with you regarding health-related matters
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Send occasional promotional emails (e.g., health tips, new services)
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Improve our website and patient experience through analytics
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Maintain compliance with HIPAA and other healthcare regulations
3. Sharing of Information
We do not sell, trade, or share your information with third parties for marketing purposes. Any data shared is strictly limited to essential business operations (e.g., secure EHR systems, HIPAA-compliant communication tools).
4. Cookies & Tracking
We use cookies and third-party tools (such as Google Analytics and Meta Pixel) to understand how visitors interact with our website. These tools help us improve site performance and tailor our services but do not collect personal medical data.
You may disable cookies in your browser settings, although some features of our website may not function properly as a result.
5. Data Protection
We take your privacy seriously and employ the following safeguards:
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SSL encryption across all data transmissions
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Use of HIPAA-compliant systems and tools
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Staff trained on data security and confidentiality protocols
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Restricted access to personal data on a need-to-know basis
6. Email Communications
We may occasionally send health tips or clinic updates via email. You may opt out at any time by following the "unsubscribe" link in our emails or contacting us directly.
7. Your Rights
You have the right to:
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Access, correct, or request deletion of your personal data
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Request restrictions on how your health information is used
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File a complaint if you believe your rights have been violated
To exercise any of these rights, please contact us at:
📧 info@tridentprimarycare.org
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have questions or concerns regarding this Privacy Policy, please contact:
📧 info@tridentprimarycare.org
🌐 https://tridentprimarycare.com